Priory Medical Group Case Study

How new ways of working in primary care are boosting patient experiences in York

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Priory Medical Group shares how working with Klinik has enabled the primary care network to improve the patient journey, boost staff satisfaction and adapt its workforce to known local needs.

Klinik’s clinically-supervised AI solution is able to indicate the priority and urgency of cases to practice staff. This helps Priory allocate appointments according to clinical need, providing much more equitable access to care. The system also helped measure the actual demand faced across the PCN’s nine sites.